We don’t guarantee that we will receive your returned item. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Return shipping must be arranged by speaking with a staff member by contacting us on will be responsible for paying for your own shipping costs for returning your item. We will not accept returns on the grounds of not getting the cards you wanted. NO cards are guaranteed in any product unless otherwise specified. Refunds are only applicable for items that are faulty. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. To complete your return, we require a receipt or proof of purchase. In some circumstances we may offer an exchange, this must be organised through contacting the staff.

We do not offer refunds for change-of-mind purchases.

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